22 05, 2017

How long will it take for you to process my order?

2017-05-22T21:39:05+01:00May 22nd, 2017|

The turnaround time of your order will depend on a few factors such as how many garments you require, what type of printing is needed etc. All orders are process within 3 to 10 working days. For larger volumes of 5,000 + units then we may require 10 to 15 working days. As soon as [...]

22 05, 2017

Do you produce free samples?

2017-05-22T21:39:34+01:00May 22nd, 2017|

Unfortunately not. All samples are chargeable in full, but they can be returned to be used in an order, or a refund if returned within 14 days. Returns after this time will incur a 20% re-stocking fee. Delivery charges are non-refundable.

22 05, 2017

Can I return my personalised uniform?

2018-04-24T14:37:59+01:00May 22nd, 2017|

We will only accept a returns of personalised items if this is due to a faulty product, which we will replace. If you have ordered the wrong items or the sizing is not correct then we cannot accept returns or offer a refund.

22 05, 2017

What are your set up charges?

2018-04-24T14:37:59+01:00May 22nd, 2017|

For embroidery, if you supply us with your company logo then there is a £15 + VAT set up per file. If you use our standard text option then we charge £10.00 + VAT Screen Printing, this is charged at £20 per colour, if you are printing onto a dark coloured garment then an additional [...]

22 05, 2017

What are your delivery charges?

2020-03-31T12:21:43+01:00May 22nd, 2017|

We charge a set fee of £6.50 per delivery* to one UK mainland address, regardless of the order size. If you require a special delivery, e.g. a timed delivery then additional charges will apply. For more information, please visit our delivery page * If you supply stock for us to decorate, we will charge £6.50 per [...]

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